- Due to items being custom made ALL SALES ARE FINAL,NO REFUNDS.
- Please ensure all spelling is correct. We are not responsible for incorrect spelling on any item.
- Items are custom made and once orders are placed, they CANNOT be changed or cancelled.
- All prices are displayed in USD Currency.
- All items are made to order, therefore all items take up to 5-7 business days to be processed. Once shipped you will receive your tracking number via email.
- Items normally take 6-8 business days to be delivered after processing for United States and Canada. All other locations can take up to 21 days.
- Items are shipped via USPS.
- Please allow 1-3 business days for your tracking number to update. If your tracking states "Pre-Shipment info has been sent to USPS" or "Not Found", please allow the full 72 hours as packages are not initially scanned when they are picked up from our facility.
- We are not responsible for carrier delays or weather delays.
- We are not responsible for incorrect shipping addresses or stolen packages. If your item is lost or stolen please contact your local post office.
- It is out of our hands once tracking number is provided.